Customer Success Manager

Brooklyn, NY · Hybrid
Full-time
Posted 6 days ago
38 applicants

$78k–$96k/yr

Why you're a fit

Strong Match
  • 3 years retail experience
  • Lives 5 miles away
  • Salary expectation fits

About the role

Own onboarding and renewals for 80 small-business accounts in Jewish communities nationwide.

Responsibilities

  • Run onboarding calls and training
  • Track health scores and renewal risk
  • Bring product feedback to the roadmap

Requirements

  • 2+ years SaaS customer success
  • Comfort with live demos

Benefits

  • Renewal bonus
  • Hybrid schedule
  • Health benefits

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